Desktop Authority Screenshots

After entering the URL into your browser and pressing enter, you will reach the Remote Management component?

Using Desktop Authority's intuitive point-and-click Management Console, and exclusive Validation Logic technology, you can centrally configure and control virtually every user/computer setting (without visiting each one of them). Below is a sample screen image.

More Productive Users.Personalized desktops - unique configurations of security policies, preferences, drive mappings, printers, Internet, and applications settings?

Every page of the Remote Management component can be reached from the left hand menu tree. The menu tree is expandable and collapsible like Windows Explorer so you can find the pages you need quickly.

With Desktop Authority File Transfer you can quickly and securely transfer files between the local and the remote computer.

All data transferred between the two computers is compressed and encrypted by the Java applet, so you can be sure that it is secure.

As in the screenshot above, the screen is divided into two panels. The left hand panel shows the file system of the computer running the web browser. The right panel displays the remote computer?

One of the main features of Desktop Authority?

Desktop Authority"s Help Desk Chat feature allows you to communicate with the user sitting in front of the remote computer as you would with any instant messenger software. Thus Desktop Authority"s advanced diagnostic capabilities can be put to use while you"re remotely connected.

The text you type appears in the upper pane of the chat window, the remote user"s in the lower. You can copy and paste text from and to these windows.

This functionality is implemented in a java applet which is similar to the screen that the remote user will see...

The File Manager displays a list of all available drives, together with their capacity and available space.

Double-clicking on the drive names will take you into the root directory of that drive, where all files and directories are also links. Double-clicking on the name of a subdirectory will take you into it and produce a listing. If you double-click on the name of a file, the Remote Management component will send it to your browser. Press the Back button to close the file. Press the Save button to save any changes made to the file.

You can select multiple consecutive files with the Shift key, or nonconsecutive files with the Ctrl key. Then, using the toolbar or by right-clicking you can copy, delete, or move the files.

If you select Event Viewer under the Computer Management menu you can view the NT logs of the remote machine. This feature is very much like NT?

When you click on Services under the Computer Management menu you will see this:

The Services list displays the names and statuses of all the services installed on the remote machine.

Double-clicking on the service name will show you more detail about the selected object and allows you to control it. You can change its startup and logon options. Dependencies can also be viewed by selecting the Dependencies tab. When specifying a user account to be used by a service, it must be in DOMAIN\USER form. If you want to use a local user account, you can type .\USER.

In the list of objects, the status field shows Stopped, Running, Starting, Stopping, etc. Desktop Authority looks through the list of services, and if it finds one that is set to start automatically but is not running, a question mark is displayed. This alerts you to the fact that the service should be running, but isn?

When you click on Processes under the Computer Management menu a window like this will appear:

The output of this function will give you a listing of all processes running on the remote computer.

The list is hierarchical ?

When you click on Drivers under the Computer Management menu you will see this:

The Drivers list displays the names and statuses of all the drivers installed on the remote machine.

Double-clicking on the driver name will show you more detail about the selected object. Dependencies can be viewed by selecting the Dependencies tab.

Here you can view and make changes if necessary to System Environment Variables on the remote machine. User environment variables that are defined by you or by programs are listed here, such as a path where files are located. It looks like this:

The menu items under Performance Monitoring allow you access to the performance data collected by Desktop Authority. Descriptions for each of the choices can be found below. When you open this branch of the menu tree you'll notice that all the items are just data pages. They can only be configured under Preferences System Monitoring.

This option takes you to a page with a number of graphs and lists. The graphs show CPU utilization with various sampling rates. Please note that Desktop Authority needs time to gather performance data for these graphs. If you have just installed the software, it is likely that only the left-hand side of the first graph will show you meaningful information. If you have multiple CPUs in your computer, you will see separate graphs for each one, as well as a set of graphs showing you the total CPU load.

The sampling rate for the first graph is 2 seconds, so the graph spans less than an hour. This is useful to see what's happening right now on the machine. If you move your mouse over a line in one of the graphs, the tooltip that pops up tells you exactly when the sample was taken.

With Desktop Authority?

Here you can view and modify a number of options available during real-time remote control sessions. This includes the general settings, audible notification, interactive user permissions, and the remote printing feature.

Desktop Authority supports limited access via wireless devices using the Wireless Application Protocol (WAP).

These devices are usually mobile phones, with limited screen size, limited memory, and limited processor capacity.

For this reason, they do not understand HTML ?

On the performance pages, you can view graphs on the CPU, memory, and disk space utilization. The main menu looks like the image on the left.

By selecting either of these options, you are presented with three graphs, each with a different sampling rate ?