This is a known Install Shield X error that is usually the result of a corrupt or incorrect installation of a previous application.
To solve this error please follow these steps:
- Login to the Windows machine, as an account other than Administrator, but still has Administrative rights.
- Locate the Print Manager Installation file.
- Hold down shift, and right click on the exe.
- Choose 'Run As' from the menu
- Specify the 'Administrator' account and input the appropriate password.
- Install as usual.